Officials in Singapore are looking to use “fusion analytics” to improve the region’s public transport system.
Singapore’s Land Transport Authority and public transport operator SMRT will work with IBM and the communications company StarHub to create a “people-centered, intelligent and integrated” public transportation system.
Singapore’s public transport system currently handles some 6.3 million passenger trips a day.
The FASTER program (FASTER stands for “Fusion AnalyticS for public Transport Emergency Response”) will combine farecard data, anonymized telecommunications data, video data from some transport stations and other information to gain better insights into how crowds are moving in the system and predict the best responses to changing traffic patterns.
“The amalgamation of telco, video and smartcard analytics will give transport operators the visibility of commuters’ travel patterns as well as a basis for recommendations to improve resiliency of bus routes/schedules and to enhance response to unplanned incidents so as to better cater to the needs of commuters,” said Tan Tong Hai, CEO of StarHub. “These insights will also allow transport authorities a 360 view of the commuter situation.”
“City leaders can now monitor, measure and manage a wide range of city services to predict future effects and perform ‘what-if’ scenario analysis to proactively manage the negative impacts of an unplanned incident or special event,” said Janet Ang, managing director of IBM Singapore.